Effective Date: October 30, 2026. Governing all equipment supply, installation, automation engineering, calibration, and maintenance contracts.
These Terms & Conditions govern all proposals, purchase orders, equipment supply agreements, and field services provided by Goodall Weighing & Automation ("Company", "we", "us") to any purchasing enterprise ("Customer", "Buyer", "Client").
All formal quotations issued by Goodall are valid for thirty (30) calendar days from the date of issuance unless explicitly stated otherwise in writing. Prices quoted are exclusive of Goods and Services Tax (GST), customs duties, transit insurance, freight, octroi, and local site handling fees, which shall be charged at prevailing statutory rates at the time of invoicing.
Our weighing scales, load cells, dynamic belt weighers, and batching systems are manufactured in compliance with international OIML (R60/R76) recommendations and Indian Legal Metrology standards. Stated measurement accuracies (e.g., ±0.25% for belt weighers, OIML Class III for static scales) are conditional upon:
Where on-site installation and commissioning are contracted, the Buyer shall ensure at their expense prior to the arrival of Goodall field engineers:
Delivery lead times communicated are estimates based on material availability at our manufacturing works. Goodall shall not be liable for delivery delays arising from force majeure, transporter disruptions, or delayed site clearance. Risk of loss passes to the Buyer upon handover to the common carrier at our works. Full title to goods remains with Goodall until total invoice payment is cleared.
Goodall warrants that all new hardware, load cells, weight transmitters, and control panels manufactured or supplied by us are free from defects in material and workmanship for a period of twelve (12) months from the date of commissioning or fourteen (14) months from dispatch, whichever occurs earlier.
All engineering designs, patentable mechanisms, fabrication drawings, electrical schematics, and compiled PLC/HMI source software developed by Goodall remain the exclusive intellectual property of Goodall Weighing & Automation. The Buyer is granted a non-exclusive, non-transferable runtime license solely for operational use within the designated facility. Decompilation or reverse-engineering is strictly prohibited.
AMC terms commence on the agreed effective date following complete contract execution. Scheduled preventive visits shall be mutually agreed upon with at least seven (7) days advance notice. In the event of emergency breakdown dispatches outside normal business hours, applicable overtime engineer travel charges will apply unless explicitly covered under Comprehensive AMC clauses.
To the maximum extent permitted by applicable law, in no event shall Goodall Weighing & Automation be liable for indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, plant downtime, product spoilage, or claims from third parties. Our aggregate liability under any purchase order shall in no circumstance exceed the total net purchase price actually received by Goodall for the specific equipment giving rise to the claim.
These Terms & Conditions and any contract arising hereunder shall be governed by and construed in accordance with the substantive laws of India. Any unresolved dispute, controversy, or claim arising out of or in connection with this contract shall be submitted to the exclusive jurisdiction of the competent courts located in Kerala, India.
For contract queries, master service agreements, or vendor registration forms, please contact our contracts department:
